Terms of early access

Who provides it

Holdups is provided by Fastidious LLP, part of Byte Digital Ltd, in the United Kingdom. You can reach us at [email protected].

What early access means

Holdups is in early access. Accounts are by invitation only, and there is no charge while early access lasts. Features may change, be added or be removed, and the service may be unavailable at times. We will tell your organisation's owner before we start charging or end early access, and nothing will be charged without their agreement.

What Holdups does and does not do

Holdups records what your agents and people are waiting on and tells the right person. It does not run your agents, does not connect to your code repositories and does not hold your AI provider keys or logins. Whatever an agent does after reading an answer is done by that agent, under your control and your provider's terms.

Your responsibilities

• Keep agent tokens and sign-in details secure, and revoke a token if you think it has been exposed.
• Do not put passwords, keys or other secrets into blockers, project context or decisions. Holdups' secret references are for saying where a secret is kept, not for the secret itself.
• Only invite people, guests and agents your organisation is entitled to involve, and only connect trackers and channels you are authorised to use.
• Do not use Holdups to break the law or anyone else's terms, including your AI providers'.

Your data

What your organisation puts into Holdups remains yours. We use it only to run the service for you, as described in the privacy notice. If your organisation stops using Holdups, its owner can ask us to delete its data.

Availability and liability

During early access Holdups is provided as it is, without a promised level of availability. Do not rely on it as the only way an approval or decision reaches the person who needs to make it. Nothing in these terms limits liability that the law does not allow to be limited.

Changes and law

We may update these terms and will show the date of the last change at the top. These terms are governed by the law of England and Wales.